Cancellation & Refund Policy

Last updated: March 12, 2026

Subscription Cancellation

You may cancel your sête subscription at any time through your account settings. Upon cancellation, you will retain access to your subscription benefits until the end of your current billing period.

  • Cancellations take effect at the end of the current billing cycle
  • No refunds will be issued for partial months
  • You will receive a confirmation email after cancellation

Trial Period

New users receive a complimentary trial period of 14 days. During this period, you have full access to all premium features at no cost. No payment information is required to use the trial.

  • Trial access expires automatically after 14 days
  • You will receive email reminders before your trial expires
  • If no payment method is added before trial expiration, your account will transition to a free tier

Refund Policy

We offer the following refund options:

Full Refunds

We will issue a full refund if:

  • You request cancellation within 14 days of your first paid subscription
  • Your account was charged due to a billing error
  • A technical issue prevented you from accessing your subscription

Partial Refunds

Partial refunds may be issued on a case-by-case basis for service interruptions lasting more than 24 hours.

Requesting a Refund

To request a refund, please contact our support team at support@withsete.com with details about your request. We will review your request and respond within 5 business days.

How to Cancel Your Subscription

  1. Log in to your sête account
  2. Navigate to Settings → Billing
  3. Click "Cancel Subscription"
  4. Follow the prompts to confirm your cancellation
  5. You will receive a confirmation email

Contact Support

If you have questions about our cancellation or refund policy, please contact us:

  • Email: support@withsete.com
  • Website: withsete.com